Contact
Write to the address that matches your question and it will reach the right person.
Who to write to
| For | Write to | Notes |
|---|---|---|
| Help using Prebookk, billing, or a booking problem | hello@prebookk.com | Include your booking reference or account email. We reply within two business days. |
| Privacy requests and questions: access, correction, deletion, or opting out of messages | privacy@prebookk.com | Reaches our Privacy Officer. |
| Legal notices and questions about the Terms | legal@prebookk.com | Formal notices to Prebookk Inc. |
| Reporting a security vulnerability | security@prebookk.com | See how to report. |
Support hours are Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern Time.
Questions about an appointment
To change a time, ask about a Provider’s cancellation policy, or query a fee, contact the Provider first. We can’t change a Provider’s policies. If you can’t reach them, see Cancellations and refunds.
Company
Prebookk Inc.